Please note bridge transactions are not instant, please wait up to 2 hours for the transaction to complete. Ensure you add your own tron wallet address as receiving address, as many people make a mistake and add tronpad contract address instead. If possible, please ensure you have added the token correctly to your wallet and confirm the transfer to the new wallet using a blockexplorer like https://tronscan.org/#/ If the tokens have not appeared after the 2 hours, please send in a support ticket with the following information. Sending wallet, receiving wallet, tx hash, network chain, token and amount so we can investigate.
Tronpad has merged with KccPad to Polypad, please see Polypad category for further information (https://bluezilla.jitbit.com/helpdesk/KB/View/45966211-polypad-introduction-faq-articles)