Please note bridge transactions are not always instant, please wait up to 2 hours for the transaction to complete. If possible, please ensure you have added the token correctly to your wallet and confirm the transfer to the new wallet using a blockexplorer like https://evmexplorer.velas.com/ If the tokens have not appeared after the 2 hours, please send in a support ticket with the following information. Sending wallet, receiving wallet, tx hash, network chain, token and amount so we can investigate.